My Nsfas Connect Tab 2023-2024

My Nsfas Connect Tab 2023-2024

My Nsfas Connect Tab 2023-2024: NSFAS had recently introduced NSFAS Connect to enhance contact with beneficiaries. NSFAS Connect gives you easy access to NSFAS by allowing you to obtain information through your myNSFAS account.

How To Log a Case Via NSFAS Connect?

1. Click on the ‘Get Help’ tab
2. Select the category of your query type
3. Complete the field that says ‘Short Description’ by summarising your query
4. Complete the field that says ‘Description of the issue by explaining in full what your query is
5. Add an attachment if you need to
6. Click on ‘Submit’

How Will I Receive An Answer To My Query After Logging A Case Via NSFAS Connect?

NSFAS will send you an email when your case has been updated. Alternatively, you can continue to monitor NSFAS Connect for feedback on your case.

Will I be able to view my cases within the NSFAS Connect portal?

Yes, you will be able to view your cases within the NSFAS Connect portal.

1. Log into your myNSFAS account on www.nsfas.org.za

• Click ‘MyNSFAS’
• Click ‘NSFAS Connect’
• Click ‘My Cases’
• Here you can view all the cases you have logged via the portal
• You can also access your cases through calls or email

For general, student and NSFAS Wallet enquiries

For all other queries regarding students:

Tel No.: 08000 67327
Email: info@nsfas.org.za

Physical Address
The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001

RELATED  LINKS

For more information on nsfas click here