SASSA (South African Social Security Agency) and GovChat have partnered to provide an online platform for citizens to access SASSA services and information. GovChat is a communication platform that connects citizens with government departments and service providers.
Through this partnership, citizens can access a range of SASSA services via the GovChat platform, including:
1. Application for social grants: Citizens can apply for social grants, such as the Child Support Grant and the Old Age Pension, through the GovChat platform.
2. Check grant application status: Citizens can check the status of their grant applications and view their payment history through the platform.
3. Report fraud: Citizens can report any suspected cases of fraud or corruption related to SASSA services through the GovChat platform.
4. General enquiries: Citizens can make general enquiries about SASSA services and programs through the platform.
The SASSA-GovChat platform aims to make it easier for citizens to access SASSA services and information from the comfort of their own homes. The platform is accessible via a smartphone or computer, and citizens can interact with SASSA representatives in real-time through the chat function.
To access SASSA services via the GovChat platform, citizens can download the GovChat app or visit the GovChat website. Once registered, citizens can select the SASSA service they require and follow the prompts to complete their application or enquiry.
In conclusion, the SASSA-GovChat partnership is an innovative way to improve access to SASSA services and information for citizens. By leveraging technology and digital platforms, SASSA and GovChat are making it easier for citizens to access the services and support they need to improve their lives.
For more infor on Sassa Online Application click here